Standard E-Mail Errors

Unable to connect to Host
With this error message you have either entered the wrong POP3 Mail Server Details, you are not connected to the Internet or the mail server is not operational. To check if the mail server is functioning go to your website. If you can view your webpages then the mail server should also be working, Alternatively go to www.3Legs-Status.com, here we will post details of any problems we are experiencing.

Unable to Relay Mail
This is usually an indication that the SMTP server that you have set is not able to relay mail from the ISP account you are dialed in via. Check that the SMTP mail server is set in your mail client to that of your ISP.

Unable to connect to mailbox. Mailbox is either busy or locked
This error can occur if a problem occurs while collecting mail from our mail server. For security reasons our server will POP Lock the account for approximately 30 mins. Once this time has elapsed the account should be accessible again.

Username or Password Rejected
This will usually happen if the username or password have been entered incorrectly. This can also occur if a POP Lock occurs (See above error).

Unable to sent mail e-mail/user rejected
This will normally be the result of a incorrect e-mail address. Check the e-mail address is correct and does not contain any illegal characters such as a space.

Mail Undeliverable
This will occur for a number of reason such as:

1. The destination e-mail address does not exist
2. The destination e-mail server is unavailable for a long period of time
3. The destination e-mail account is full
4. The size of your e-mail is bigger than the maximum size allowed by the destination mail server

For other support questions then e-mail us on support@domains-and-hosting.com

Specific questions regarding how to use third party software should be directed to the software manufacture.